We strive to provide you with high-quality custom T-shirt printing services. However, if you are not satisfied with your order, please review our refund policy outlined below:
1. Order Cancellation
Once an order has been placed and payment has been processed, it cannot be canceled or modified. Please review your order carefully before finalizing it.
2. Returns and Exchanges
Due to the customized nature of our products, we do not accept returns or exchanges for items unless they are defective or damaged upon receipt. If you believe your item is defective or damaged, please contact our customer support within [14] days of receiving your order. We may request photographic evidence of the issue before authorizing a return or exchange.
3. Refund Process
If your item is deemed defective or damaged and qualifies for a return or exchange, we will provide you with instructions on how to return the item. Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund or exchange. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at
4. Refund Eligibility
To be eligible for a refund or exchange, the item must be unused, unwashed, and in the same condition as when it was received. It must also be in the original packaging.
5. Refund Options
If your refund is approved, we will initiate a refund to your original method of payment within a reasonable timeframe. The refund amount may exclude any shipping or handling charges incurred during the initial purchase.
6. Non-Refundable Items
The following items are non-refundable:
Items that have been used, washed, or damaged after delivery.
Items that do not meet the eligibility criteria stated in section 4.
Orders that have already been shipped and are in transit.
custom products (such as special orders or personalized items), Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
7. Changes to the Refund Policy
We reserve the right to modify or update our refund policy at any time without prior notice. Any changes will be effective immediately upon posting the updated refund policy on our website.
Please note that this refund policy applies only to our Apparels/Mugs printing services. For any other products or services offered on our website, different refund policies may apply. It is important to review the specific refund policy associated with each product or service before making a purchase.
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